Privacy Policy

Introduction

By using our website, you provide Valour Trades Limited with personal data (the “Personal Data”) and thus qualify as a data subject. The aim of this privacy policy (the “Policy”) is to comply with our transparency and fairness obligations under GDPR and to inform you about who will be processing your personal data, for what purpose(s) and legal basis, for how long it will be kept, with whom it will be shared and on your rights as a data subject under GDPR.

How do we use your data?

All personal data is stored securely under the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR). 

We use your data to provide the best possible products and customer service to you. This includes:

· Providing and managing your account;

· Providing and managing your access to our site;

· Personalising and tailoring your experience on our site;

· Supplying our products to you;

· Personalising and tailoring our products for you;

· Responding to communications from you;

· Supplying you with e.g. newsletters, alerts, discounts, new launches, etc. that you have subscribed to;

· Market research;

· Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;

· To provide you with tailored and bespoke marketing offers based on your experience on our site or third parties.

Data Controller and Data Protection Officer

Data Controller: Valour Trades Limited.

Valour Trades Data Protection Officer is responsible to attend to any query related to this Privacy Policy and in general to the personal data processing activities conducted by Valour Trades. The Data Protection Officer may be contacted by email or by regular post using the details provided below:

dataprotection@valourtrades.com

Valour Trades Limited

Data Protection Officer

168, St Cristopher Street

Valletta VLT 1467

Malta

Storage period

The data collected and used for the creation and the management of your account will be retained for 2 years after the last connection on the Platform.

The data relating to the sending of newsletters and alerts are kept until you withdraw your consent by unsubscribing, or for a period of 2 (two) years from the last contact with the user/connection to the Platform.

Your rights

You can contact the Data Protection Officer to exercise your right to access, rectify, restrict, and erase the personal data in compliance with applicable laws. If you feel that Valour Trades Limited infringed your data protection rights, you may submit a complaint to the supervisory authority of the member state of your habitual residence or to the supervisory authority of the member state where the alleged infringement has taken place.